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Viral, Word of Mouth & Social Network Marketing

One of the best forms of marketing, albeit one of the hardest to successfully carry out, is viral, or word of mouth, marketing. Viral marketing works by individuals passing along the marketing message to their friends and family, who then pass it on to their social networks, and so forth. One reason this works so well is because there is a trust factor built into the marketing strategy—the person who passes on the marketing message is not trying to “sell” for profit but, rather, are trying to pass along something they see as having value to the people they care for.

The term viral is usually taken to mean web marketing. Hotmail is considered the first electronic example of successful viral marketing, Google is another example, as are social networks such as Facebook, Youtube, My Space, etc. They all use the same basic steps; they provide a free product, it is easy to pass along to friends, it has plans and financing in place to provide a seamless transition from the small to the large scale, the marketing uses basic human drives and behaviours, it capitalizes on existing social networks, and it piggybacks onto technology already in common use.

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